Questions, answered plainly
If what you need is not here, write to us and a person will reply.
Subscription and billing
What do the two products cost?
A single course is $14.99, paid once and kept for good. Unlimited is $39.99 per month and opens the whole library.
Is there an annual plan?
No. Unlimited is monthly only, so leaving costs you nothing. There is no discount for staying and no annual lock-in.
Is there a free trial?
Six practices are open without an account. Unlimited has a 14-day trial you can end from the app at any point.
What happens to a course if I cancel?
You keep it. A course you bought is permanently yours, whether or not you subscribe afterwards.
How do I cancel?
From Settings in the app. Because subscriptions are billed by the App Store or Google Play, cancelling opens your store subscription settings.
Can I get a refund?
Refunds are handled by Apple or Google, depending on where you bought. Write to us and we will point you at the right form.
Using the app
Does it work offline?
Yes, with unlimited or a course you own. Downloads happen over Wi-Fi by default and are managed in Settings, where you can also see how much space they use.
Does audio keep playing when the screen locks?
Yes. Sessions and soundscapes play through a locked screen and appear in your normal lock-screen media controls.
Does anything stop playing overnight?
Sleep sounds and stories run on a fade-out timer — 20, 45 or 90 minutes — which fades over the last 30 seconds rather than cutting.
Which devices are supported?
iPhone and iPad on iOS 16 and later, and Android phones and tablets on Android 10 and later.
How often is new content added?
A handful of practices each month, plus a new course every few months. New sessions appear in the library; we do not announce them by notification.
Notifications and data
How many notifications will I get?
At most one a day, at a time you choose, and only if you turn it on. There is no second notification to tell you that you missed the first, and no marketing push.
What do you do with my check-ins?
They are stored so that the next day’s practice can follow from them. The history is deletable at any time, and it is never sold.
Can I delete my account?
Yes, from Settings. Deleting removes your practice history, journal and check-ins.
Still stuck? Contact us — one reply, from a person, usually within a day.